Terms of service
Lunar Sport S.r.l. is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services proposed in the catalog published on the website www.all4cycling.com, nor for delayed and / or failed delivery of the product, nor for the correspondence of the goods to the specifications published on the site or for any other event not directly attributable to Lunar Sport S.r.l
The technical information included in the website www.all4cycling.com, is taken from the information published by the manufacturers of the goods included in our catalog. Lunar Sport Srl, therefore, reserves the right to modify / adapt the technical and dimensional information of the products of the catalog based on what will be communicated by the manufacturing companies, even without any notice.
Since the access and the possibility to submit orders online change the availability of the products contained in the catalog published on the website www.all4cycling.com, Lunar Sport S.r.l. does not guarantee the certainty of assignment of the ordered goods.
Risk and Property
The goods are delivered free ex works and travel at the risk of the customer. In the event that the goods were shipped in port freight, upon indication of the customer, the risk is to be borne by the customer starting from the delivery of the goods to the carrier from the warehouses of Lunar Sport S.r.l. Upon delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancy, it must be reported and confirmed, within seven days. Even if the packaging is intact, the goods must be checked within seven days of receiving it. Any hidden defects must be reported to Lunar Sport S.r.l. Any report received after the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared.
The customer who places an order via the Internet will receive, at the end of the purchase procedure, a confirmation communication by e-mail (e-mail), indicating the relative order number. In the hypothesis that, after sending the order, the order number does not appear (after a few minutes), the proposal will be considered as not accepted, for all legal purposes, even if for accounting, administrative or product shortage.
All prices on the site are inclusive of VAT. Prices can be changed at any time, without notice.
For customers who choose an EU country as their destination address, VAT is already included in the price.
For customers who choose a country other than the EU as their destination address, prices will be VAT exempt. We remind you that customs duties may be applied depending on the law in force in that particular country.
The goods supplied must be paid by cash on delivery (payment on delivery), bank transfer in advance, credit card or PayPal.
Lunar Sport S.r.l. reserves the right, at its sole discretion, not to proceed with the shipment of the goods, even after accepting the order, to those customers who are not trustworthy, or with outstanding or in dispute.
Extra EU shipping
Local VAT and any customs duties for shipments of goods to customers residing outside the European Community (outside the EU) will be charged to the recipient and will be requested by the shipper when delivering the goods. In the event of non-delivery due to rejection of customs duties (local VAT and any duties) requested by the importing country, any costs incurred by us for the return of the goods will be deducted from the refund.
It is forbidden to enter false, altered and / or invented data in any registration form (personal data, addresses, telephone numbers, e-mail boxes, etc.). Lunar Sport S.r.l. reserves the right to pursue any type of violation or abuse in its own interest. Lunar Sport S.r.l. it is not responsible in any way for the fraudulent or illegal use of its site and its services, and for any type of payment by third parties.
Right of withdrawal
In case of exercise of the right of withdrawal, the Customer is required to return the goods within 60 days from the day on which he communicated to the seller his intention to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be returned intact, in its original packaging, complete in all its parts (including price label, packaging material and any documentation and accessory equipment). Without prejudice to the right to verify compliance with the above, Lunar sport srl will refund the amount of the products subject to withdrawal within a maximum period of 60 days. *Before proceeding with the refund, Lunar Sport reserves the right to evaluate the conditions of the returned product. They cannot be produced without the original box, without original tags, used or for which a customization has been requested.
Procedure for exercising the right of withdrawal
If you have made a purchase at our site and want to cancel the purchase, you will need to follow this simple procedure .
In accordance with Legislative Decree No. 24 dated 02.02.2002, Lunar Sport S.r.l. is liable to the consumer for any lack of conformity existing at the time of delivery of the goods.
The lack of conformity can be found for:
- operating defect;
- internal damage from transport not detected on receipt;
- incorrect shipping.
The lack of conformity must be reported within 24 months of the date of purchase; the time period within which the defect of the product must be communicated from the moment in which it occurred is 2 months.
The guarantee will apply to the product that presents defects of conformity and / or malfunctions not found at the time of purchase, provided that the product itself is used correctly and with due diligence, that is to say in compliance with its destination and as provided for in any technical documentation, with observance of the various operating rules indicated therein.
This guarantee will not be applicable in case of negligence, carelessness in the use and maintenance of the product, any adaptations and / or mechanical adjustments not prescribed by the manufacturer, etc.
In case of lack of conformity, the consumer has the right to restore conformity of the goods by repair or replacement.
The warranty is personal and will therefore only apply to the original purchaser, being reserved for customers to say not to traders and retailers.
Procedure for exercising the right to recovery
In the event that the product purchased at our site www.all4cycling.com has any operating defects, to obtain the restoration of the consumer goods and make it conform to the sales contract you will have to follow the return merchandise procedure . Received and checked the returned product, Lunar Sport S.r.l. will provide for the restoration of the lack of conformity according to the agreements entered into and the shipment without charges for the customer.
Regulation and jurisdiction
For purchasers of a VAT number who purchase with an invoice the regulation is governed by the civil code.
Although not highlighted in the pages of the website www.all4cycling.com regarding legal regulation, the laws and regulations in force are referred to in force. Lunar Sport S.r.l. it is however at your full disposal for any information and / or clarification. The data and characteristics shown in the product data sheets are taken from those published by the manufacturers. Lunar Sport S.r.l. is not responsible for any errors and changes. Features and photos may change without notice. The trademarks and names shown on the www.all4cycling.com site belong to their legitimate owners.
No total and / or partial reproduction of the material contained in the site is permitted. Violators will be reported to the competent authorities.