How to return a product that you ordered from our online store
If you want to return a product ordered on our online store www.all4cycling.com asking for a substitution with another size/product or a refund, no problem, you can ship it back to our company within 30 days from the date of its delivery by following some simple instructions.

Instructions
- After logging in, go inside your account page and view the order containing the product that you want to return us;
- Create an RMA (Return Merchandise Authorization) number by clicking on the link named 'Need to return this product?' near the product you desire to return us;
- Package the product to return us together with all its original tags/labels and the return form, download it HERE;
- Write the assigned RMA number on the outside of the box/envelope and send it to the following address:

Lunar Sport s.a.s.
Viale Borri, 311
21100 Varese
ITALY

- The refund or the shipping-back of the exchanged product will be managed upon the receipt of the returned merchandise to our company.
- We don't charge shipping for sending back an exchanged product to you.

Recommendations
- Send your package using a traceable shipping method, so that we can track it if there are any problems;
- Substitutions: to ensure availability, please specify the desired size/item in the comments field;
- All the tags/labels shouldn't be removed from any product, original clothing bags should be retained;
- Return the product in packaging that will offer adequate protection;
- Make sure not to use strong perfumes or deodorants when trying on an item that you may return.

Questions
- Contact us through our contacts page;
- Call us at +39 0332 1692250;
- Skype us: all4cycling

Thank you for your attention!